- +90 (212) 324 77 01
Support Services
To ensure customer satisfaction and flawless operational processes, we provide comprehensive support services.
Reporting
We prepare detailed reports regarding order and operational processes and share them with our partners through our proprietary software, Operactive. This ensures real time tracking and transparent management of all activities.
Mailing and SMS Distribution
Through mailing and SMS services, we ensure that loyalty programs reach their target audiences at the right time and with maximum effectiveness, supporting overall communication strategies.
Packaging and Direct Delivery
With an average daily packaging capacity of 10,500 units, we manage the preparation of gift products efficiently. Our services include the use of brand specific packaging materials, placement of warning labels, and inclusion of thank you cards or customized inserts.
Carefully packaged products are delivered seamlessly across Türkiye and to numerous international destinations worldwide.
Campaign Preparation and Printing
At Interlink, we provide 360 degree service solutions to our partners. With our in house graphic design team, we prepare all printed materials in line with high quality standards and manage the entire printing process from start to finish.
Depending on project needs, we also offer copywriting, photography, and video production services, ensuring a fully integrated campaign experience.
Bulk Product Procurement
Through our strong supplier network and our position as a corporate sales partner of 32 suppliers, we manage product sourcing processes with reliability and efficiency.
In addition, through our own import operations, we continuously expand our product and promotional range, offering diverse and competitive alternatives to our clients.
Call Center
Our call center operates with an IVR (Interactive Voice Response) system. Thanks to voice recognition and text to speech capabilities, we provide users with uninterrupted 24/7 information access.
With CTIQ software integrated into our central switchboard system, calls are grouped by company, and statistical data is reported to ensure efficient and structured process management.
Interlink has been interpreting the evolving needs of the loyalty landscape since 1987, generating data driven insights and designing long term engagement models for brands.
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